To reset your password: Go to zoomcare.com or the iOS App. 1. Select "More" from the main navigation2. Choose "Log in" from the list3. Click "Forgot your password" directly below the login button. ...
You can access your medical records including upcoming and past visits, labs, and X-rays from your Timeline. Go to zoomcare.com or use the ZOOM+Care iOS App. 1. Select "Timeline" from the navigatio...
Call us at 503-684-8252. We'll take care of it right away.
If you're more than 5 minutes late and don't reschedule we'll charge you $99. Same goes if you don't show up, or cancel with less than an hour's notice. If you reschedule the same day your $99 fee ...
If you're a ZOOM+Care Health Insurance Member, reach out to our Help Team directly at (503) 684-8252. If you're using another health insurance, reach out to your insurer for a list of providers in ...
If ZOOM+Care cancelled your visit you won't be charged a cancellation fee. We'll call you directly to reschedule your visit.
Here's how to find your visit's diagnostic or procedure code: 1. Select "Timeline"2. Select "Provider Note" for the desired visit3. Find the 3-7 character ICD-10 code (a, i.e., J01.90.) in the "Dia...
You can access your child's records using the Timeline of the online account that was used to schedule their visits. Go to zoomcare.com or the ZOOM+Care iOS App. 1. Select "Timeline" from the main ...
A Visit Receipt summarizes your ZOOM+Care visit and estimates any remaining charges before insurance reviews your claim. Visit Receipts may be updated with new charges because of your insurer’s rev...
An outstanding balance occurs when your insurance company determines you’re responsible for additional charges for your ZOOM+Care visit. We verify your insurance coverage before you arrive in-clini...