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  1. ZOOM+Care
  2. Billing and Insurance

Billing and Insurance

  • What is a Visit Receipt?
  • Why do I have an outstanding balance?
  • Why is my Visit Receipt an estimate?
  • How will I be notified if my Visit Receipt changes?
  • I was overcharged. How can I get a refund?
  • How can I get a full statement for my visit?
  • Why do you charge my card automatically when my bill is adjusted?
  • Why did my payment fail?
  • Why did you charge a different card on my account?
  • How can I change my preferred payment method?
  • Does ZOOM+Care accept partial payments?
  • Who do I talk to if I have a question about my bill?
  • How can I pay an outstanding bill?
  • My billing address changed. How do I update my payment information?
  • How do I pay for my care?
  • Why did I get a bill in the mail?
  • When will I get my refund if I had to pay in full?
  • Where can I find my past invoices?
  • Why did I get an email saying my credit card was going to be charged?
  • Why did a get a bill from LabCorp?
  • Ugh, I'm in collections. Now what?
  • How do I update my credit card information?
  • Are you in-network with my EPO or HMO insurance plan?
  • Why do I have a refund on my card from ZOOM+Care?
  • How can I pay for my visit?
  • How much do vaccines cost?
  • How much do labs cost?
  • Why can't I use my insurance to pay for meds I get at my visit?
  • Will my insurance pay for a Sports Physical?
  • How do I bill Worker's Compensation Insurance?
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