Troubleshooting
- How do I get my lab results?
- How do I follow-up with my ZOOM+Care Doctor?
- What is the Perfect Visit®?
- I missed taking my antibiotics. What should I do next?
- How do I transfer my prescription to another pharmacy?
- I need paperwork filled out about my care. How do I send it to my provider?
- I'm locked out of my online account. How can I reset my password?
- How can I view or access my medical records?
- I'm at the pharmacy. Where is my prescription?
- Why do I have a $99 charge from ZOOM+Care?
- I was referred to a doctor who can't see me for weeks. What can I do next?
- Will I be charged if ZOOM+Care cancelled my visit?
- How do I find a diagnosis code (ICD10) or a procedure code (CPT)?
- Can I view my child's medical record?