Janet

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  • Are you in-network with my EPO or HMO insurance plan?

    If you have an Exclusive Provider Organization (EPOs) or Health Maintenance Organization (HMOs) plan you can get care at ZOOM+Care if you pay in full. ZOOM+Care isn't in-network with any EPOs or HM...

  • Why do I have a refund on my card from ZOOM+Care?

    If you've received a refund, it's most likely because your insurance covered more than what we estimated at check out. This could be from a recent visit or a past visit, insurance payment and refun...

  • How can I pay for my visit?

    We accept major credit or debit cards including Health Savings Account (HSA) or Flexible Spending Account (FSA) cards. Also, if you have funds in a Health Reimbursement Account (HRA), you can use t...

  • How much do vaccines cost?

    For each vaccine, you'll pay for the vaccine itself plus an administration fee. If you have insurance, what you pay will vary based on your plan. If you don't have insurance you can pay in full you...

  • How much do labs cost?

    If you have insurance, the amount you'll pay for labs varies based on your plan. Contact your insurance provider for details. If you don't have insurance, you can pay in full yourself. Check out ou...

  • Why can't I use my insurance to pay for meds I get at my visit?

    ZOOM+Care doctors are licensed and specially trained to dispense onsite medications from the clinic, but we are not licensed pharmacies. Because of this, insurance companies will not pay for your m...

  • Will my insurance pay for a Sports Physical?

    Insurance plans won't pay for a simple Sports Physical. You can pay the full amount of $165 yourself. Contact your insurance provider for more information about your coverage.

  • How do I bill Worker's Compensation Insurance?

    To bill your employer's workers' compensation insurance when scheduling your visit: 1. Schedule a visit at zoomcare.com or the iOS App.2. When asked "How will you pay?" select "Workers' Compensatio...

  • How do I schedule a visit?

    To schedule a visit go to zoomcare.com/schedule or download the iOS App. Choose from over 1000 same-day visits for urgent care, primary care, specialist care, alternative care, and much more. Zoom ...

  • How do I schedule a visit for my kids?

    We can care for your child at any of our neighborhood clinics! However, Zoom does not offer pediatric vaccines or well-child visits—contact your insurer for an in-network pediatrician. Scheduling f...