If you're insured and paid in full, we submit a claim to your insurance company after your visit. It can take weeks to months for your insurer to process the claim. If you've overpaid based on what...
To find past invoices, go to your Timeline at zoomcare.com or the ZOOM+Care iOS App. 1. Select "Timeline" from the main navigation2. Log into your account when prompted3. Select “Visit Summary” for...
When you pay after your visit we use your insurance information to estimate how much you owe. If your insurer covers less than the estimated amount you paid, we charge your card on file the differe...
LabCorp is our preferred partner for labs and tests. At ZOOM+Care, most labs and tests are processed by our own lab. For the labs and tests we don't offer, we send your specimen collection to LabCo...
If you're in collections that means we've tried to contact you four times to pay your balance. We mail three invoices to your mailing address and call you. Then we send you to our partner, QuickCol...
To update your credit card information on zoomcare.com: 1. Select a time to schedule.2. You'll be asked to confirm your credit card to hold the visit.3. Press "Change" and enter your new credit car...
If you have an Exclusive Provider Organization (EPOs) or Health Maintenance Organization (HMOs) plan you can get care at ZOOM+Care if you pay in full. ZOOM+Care isn't in-network with any EPOs or HM...
If you've received a refund, it's most likely because your insurance covered more than what we estimated at check out. This could be from a recent visit or a past visit, insurance payment and refun...
We accept major credit or debit cards including Health Savings Account (HSA) or Flexible Spending Account (FSA) cards. Also, if you have funds in a Health Reimbursement Account (HRA), you can use t...
For each vaccine, you'll pay for the vaccine itself plus an administration fee. If you have insurance, what you pay will vary based on your plan. If you don't have insurance you can pay in full you...